PrimeGlobal Grupa Doradcza has developed a methodology for creating the strategy of the implementation of IT solutions, dedicated to medium and large enterprises. PrimeStrategy aims at developing the strategy of the implementation of IT solutions together with the customer according to the business strategy or commonly defined business aims. How do we help our customers?

• We define business requirements and expectations regarding IT in different organization units.
• We formulate the mission and vision of the IT department resulting from the guidelines and rules defined by the business.
• We define the optimal applications supporting business, management standards and the organization of processes within IT.
• We determine the optimum activities for implementing the strategy, taking into consideration the definition of a project / program, resources, costs and time.
• We support customers with our business experience, orientation on the strategic and economic objectives, broad knowledge of IT and best practices.

PrimeGlobal Grupa Doradcza due to many years of experience and developed benchmarking tools offers the methodology of optimization of the costs of the implementation of IT solutions in order to support the strategy with the most cost-effective solution and respond to business expectations regarding the level of IT support. 

In order to optimize costs of the implementation of IT solutions we aim to  work out together with the customer the most cost-effective solutions, ensuring the appropriate IT support for the business.

How do we help our customers?

• We carry out the analysis of the total costs of owning and maintaining various IT solutions.
• We offer cost-effective solutions, ensuring the appropriate level of IT support for the business.
• We offer several options for reaching the optimal cost solutions.
• We support decisions regarding optimal financing of the IT solutions.

We support customers with our business experience, orientation on the strategic and economic objectives, broad knowledge of IT and best practices.

PrimeGlobal Grupa Doradcza offers its customers a comprehensive support for creating and maintaining a catalog of services provided by IT. The purpose of the service catalog is bringing together business and IT languages.

How do we help our customers?

• We commonly work out an approach to the categorization and creation of the service catalog.
• We commonly define the catalog of services provided by IT to the business.
• Developing a service card form and instructions for its completion.
• Defining terms of service.
• Preparing service level agreements.
• Creating agreements between internal support groups.

World’s best practices ITIL. Extensive knowledge and experience.

PrimeGlobal Grupa Doradcza has extensive knowledge of tools supporting IT organization, enabling operating according to the world\'s best practices, providing documentation of changes, incidents and problems and determining the level of service support.

How do we help our customers?

• Together with the customers we evaluate their needs and analyze the IT processes
• We prepare recommendations for changes in the internal IT processes
• Preparation of inquiry and scenarios for the presentation of IT supporting systems
• Evaluation of bids for tools supporting IT departments
• Assistance with implementation and license agreements .

World’s best practices ITIL. Extensive knowledge and experience.

PrimeGlobal Grupa Doradcza effectively supports its clients in developing optimal processes for change management in business and IT systems.

How do we help our customers?

• Development of the change management process
• Subprocesses and activities modeling
• Definition of roles in the process
• Development of responsibilities within the performed role

World’s best practices ITIL. Extensive knowledge and experience.

PrimeGlobal Grupa Doradcza supports clients in process audits and their improvement. Together with our customers we examine if the IT organization is fitted to the business best practices (ITIL, Capability Maturity Model Integration). Years of experience in process improvement and reengineering.

How do we help our customers?

• We commonly define the scope of the audit and its objectives
• We examine the level of maturity of the organization
• We develop reports and recommendations for the IT and Management
• We prepare conclusions and recommendations

World’s best practices ITIL. Extensive knowledge and experience. The practice of using the best tools available.

PrimeGlobal Grupa Doradcza due to the best project managers, certified on the basis of the best project management methodologies (PMI, Prince2) and unique culture of a learning organization, has successfully assisted clients in project management for many years.

How do we help our customers?

• We support clients in the business project management due to the combination of business knowledge with the knowledge of IT tools
• We support the implementation of systems supporting business decisions (CRM, ERP, etc.) on the customer side
• We manage project portfolios (PPM)
• We take full responsibility for the success of the project
• We advise and support the members of the Steering Committee
• We flexibly adjust the project tools to the scale of the project.

World\\\'s best practices PMI and Prince2. Certified Project Managers. Many years of experience. Guarantee of success.